On this page (4 sections)
Where to wait: Car Park 5
Park, relax, and walk over when the message comes: the answer for almost every collection.
For collecting someone, wait in Car Park 5 and pay for the time you use: £12 covers up to an hour on the 2026 turn-up tariff. From the car it is a 5 to 10 minute walk to the terminal, or a free, wheelchair-accessible shuttle every 15 minutes from bus stops 2, 6 and 7, running around the clock for the red-eye landings. Drive in, find a bay, and stay with the car until your passenger is genuinely through; the whole point of paying for an hour is not spending it standing at a barrier.
You will still see older guidance pointing collectors at the multi-storeys next to the terminal, and they remain a legitimate choice if you want to be a minute from the doors and would rather browse arrivals from inside; for an hour's wait the money ends up in the same neighbourhood. Car Park 5 is the pick, and the signage points there too. If the collection is part of a longer stop, a meal or a proper welcome party, treat it as parking and pick by trip with the chooser instead.
The one-shot free option
The Drop Off Car Park gives 10 free minutes; against a landing, that is a precision instrument.
The free play exists, but read the small print before relying on it. The Drop Off Car Park is free for 10 minutes, sits 400 metres from the doors, and charges hard the moment you overrun: minute 11 costs £6 on the 2026 scale, and a full hour £55, more than four times the Car Park 5 rate. Worse for collectors, a no-return rule bars the same car for an hour, so there is exactly one attempt; if the bags are slow, you cannot loop out and try again.
So the free option works in one scenario only: the passenger has already messaged that they are through reclaim, has walked the 400 metres to the pick-up point with their bag, and is standing there as you roll in. Ten minutes then covers the boot and the seatbelts with room to spare. Anything less choreographed than that, and the honest arithmetic says pay the £12: it buys an hour of slack against a late belt, and the drop-off guide explains the rest of that car park's rules for the outbound leg.
Timing a landing
Landed does not mean at the kerb; the message from reclaim is the only clock worth using.
The gap between wheels-down and walking out is the whole difficulty of collecting anyone: passport control, the baggage belt and the walk through the terminal each add their own unpredictable slice, and they do not average out politely. The working method is to watch the arrivals board for the landing, then wait for one message, "through reclaim", before moving; from Car Park 5 you can be at the doors inside ten minutes of that text, which is faster than most belts surrender a suitcase.
Two refinements help. Agree the signal before they fly, because a passenger who messages from the taxiway starts your meter forty minutes early. And for the flight itself, the arrivals board shows a delay or an early arrival as it happens, so you leave on the real time rather than the booked one; if the flight goes properly wrong, the arrivals guide covers what happens on their side of the doors.
The rules on the roads
Red routes, cameras and no free kerb: the approach roads are not a waiting room.
Everything around the terminal is camera-enforced. Red routes ban stopping and unloading on all airport roads, even for a moment with the hazards on, and the penalty is £100, halved if paid within 14 days. There is no free waiting at the kerb outside the doors; the only kerbside stop is Premium Set Down, which is priced for departures at £7 per 15 minutes and makes an expensive waiting room for an arrival that has not cleared the belt yet. Circling the loop road while the phone stays silent is the same offence in slow motion.
If the wait stretches, be somewhere legitimate: in Car Park 5 with the meter honestly running, or off the airport entirely until the reclaim message lands. Arriving early to sit somewhere comfortable is what the terminal itself is for, on foot from any car park; the sat-nav postcode for all of it is B26 3QJ, and the parking overview maps every option if plans change on the move.